Where It All Began: Reliable’s Legacy in Window Cleaning
Reliable Cleaning Services (RCS) was founded in 1952 by brothers Noah and Leo Bertuzzi, who started out with just a bucket in hand and a passion for hard work.
They would walk around town, knocking on doors and offering to clean windows for local homes and businesses — building trust, one window at a time.
Their hands-on approach, commitment to quality, and personal relationships with clients laid the foundation for a business that would evolve with each generation. What began as a small-town service soon grew to meet larger demands, as the Bertuzzi name became synonymous with dependable and meticulous window cleaning across Northern Ontario.
As our reputation and client base expanded, so did our capabilities. We transitioned from residential routes to include commercial buildings, office towers, storefronts, and eventually industrial facilities. Our teams have cleaned everything from local schools and healthcare centers to high-rise complexes and remote sites — proving that no window is out of reach.
Today, RCS operates one of the region’s most advanced and versatile window cleaning divisions. Supported by our sister company, Reliable Maintenance Products (RMP), we don’t just clean windows — we equip professionals across the region with the very tools and products we trust ourselves.
💡 While drone cleaning is our newest innovation, we continue to provide traditional window cleaning services every day. From squeegees and scrapers to pure water systems and microfiber cloths, our teams are trained in both modern and time-tested techniques. This dual approach ensures we can meet any client’s needs — big or small.
Tools, Techniques & Products That Make a Difference
Over the decades, we’ve refined our equipment and approach to provide consistently outstanding results. While we’ve embraced drone-assisted window cleaning, we continue to utilize other access and cleaning methods depending on the building type and requirements.
For example, we still employ lifts and bosun chairs in certain scenarios — though less frequently as we transition to drone cleaning. In addition, we rely heavily on the Tucker Pole System, a waterfed pole solution that allows safe, ground-based cleaning of windows up to several stories high using purified water.
We also offer an extensive range of window cleaning tools and accessories for professionals and DIY users alike. From buckets and strip washers to window brushes and specialty cloths, each product has been field-tested by our own crews to ensure high performance and durability.
Below is a breakdown of some of the most common tools we use and sell through Reliable Maintenance Products (RMP) — now organized into categories for easier reference:
🧼 Cleaning Tools
🪜 Access & Reach Equipment
🧴 Cleaning Solutions & Wiping Cloths
🪣 Accessories
Every tool we use is selected with safety, performance, and sustainability in mind — and we’re proud to provide the same trusted tools to our customers through our RMP supply division.
Leading Through Experience & Innovation
Our approach to window cleaning is rooted in experience and fueled by innovation. With over 70 years of operational know-how, we’ve learned that it’s not just the tools — it’s how you use them.
We integrate drone-assisted cleaning, Tucker pole systems, and a full suite of eco-conscious products into our service model, allowing us to clean safely and efficiently in even the most challenging environments. Our team constantly evaluates site conditions, weather, and equipment needs to ensure every job is done the Reliable way.
We also believe in sharing our expertise. Here are a few helpful tips we regularly pass on to our clients:
- Clean windows on overcast days when possible to reduce streaking.
- Always clean top to bottom, allowing gravity to work in your favour.
- Use purified water to avoid mineral deposits.
- Don’t neglect frames and sills — they collect grime and affect final appearance.
Whether we’re cleaning residential windows, a school campus, or a 20-storey glass façade, our goal is always the same: a safer, more effective clean with lasting clarity.
To schedule a service or get expert advice, reach out to our team directly:
📞 705-222-3450
Or visit us online at www.reliableclean.ca to book an appointment.
Our team is ready to help — whether you need a one-time clean or a full facility assessment.
