OUR COMMITMENT

Accessibility at Reliable

Reliable Maintenance Products are committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity, and we are committed to meeting the needs of people with disabilities in a timely manner by preventing and removing barriers to accessibility and by meeting the requirements of the Accessibility for Ontarians with Disabilities Act (AODA).

PLANS & POLICIES

Our accessibility documents

2026 Accessibility Compliance Report

Download the Compliance Report

Reliable Multi-Year Accessibility Plan

Download the Multi-Year Plan

Reliable Accessible Customer Service Plan

Download the Customer Service Plan

Reliable Accessible Feedback Policy

Download the Feedback Policy

Feedback

We want to hear about your experience with the accessibility of our services. You can give feedback in person at any of our offices, by phone, by email, or by mail. We will respond within 30 business days, in the same format you used unless you ask for another.

Employment

Reliable accommodates people with disabilities throughout the recruitment and selection process and during employment. If you need an accommodation at any stage, tell us and we will work with you to meet your needs.

Compliance report

Reliable files an Accessibility Compliance Report with the Ministry for Seniors and Accessibility every three years. Our most recent report is listed above; please request a copy using its document link.